How Smart Fintech Powers Lenders through K-Shaped Economy In 2021

How Smart Fintech Powers Lenders through K-Shaped Economy In 2021

This post adapted from a HousingWire article by Sagent CTO Uday Devalla. At every turn, 2020 has hit us with unexpected challenges and unprecedented market conditions. The COVID economy has further emphasized the bifurcation of disparate economic realities in America, with millions of Americans relying on CARES Act-enabled forbearance in the face of financial woes,…

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Sagent Briefs HousingWire on Latest Housing Deadlines in Washington

Sagent Briefs HousingWire on Latest Housing Deadlines in Washington

With 2021 on the horizon and a Presidential transition already underway, many in the housing industry are curious about how the new Biden administration will impact the market and regulatory landscape. Matt Tully, our Chief Compliance Officer and Vice President of Agency Affairs, recently sat down with HousingWire to talk through how the Biden administration…

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How Lenders Can Save Strained Homeowners Who Aren’t Asking For Help

How Lenders Can Save Strained Homeowners Who Aren’t Asking For Help

Here are three key trends from our analysis of homeowner forbearance exit trends during the pandemic: Borrowers are exiting forbearance in an orderly fashion. The total number of forbearances peaked in mid-June and consistently declined week-over-week until late November (see Figure 1 below). Figure 1: MBA data from the week of November 22 show a…

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Yes, Homeowners Are Exiting Forbearance, But Not in the Ways You'd Expect

Yes, Homeowners Are Exiting Forbearance, But Not in the Ways You'd Expect

In recent weeks, we’ve been tracking how many homeowners are extending their mortgage forbearance period from 90 days to the full 180 days provided for by the CARES Act. Today,  we’ll address the top three reasons homeowners have been exiting forbearance, then tie it back to extensions. The top three reasons in the chart below…

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3 Customer Care Musts As Mortgage Forbearances Become Loan Modifications

3 Customer Care Musts As Mortgage Forbearances Become Loan Modifications

In the first seven weeks of COVID statewide lockdowns, 30.3 million Americans filed for unemployment and 7.54% of mortgages (3.8 million) went into forbearance. These forbearance numbers will rise during Q2 2020, and as many progress into loan modifications in Q4 and beyond, customer care at scale is critical to support stressed homeowners and keep…

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