In 2020, the Sagent team won awards that honored our technology and the people behind it. These wins validate that Sagent is successfully modernizing our customers and the servicing industry as a whole. Here’s what these awards reveal about the future of servicing. The Mortgage Servicing Ecosystem Is More than Ready for Modernization Many servicers…
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This post adapted from a HousingWire article by Sagent CTO Uday Devalla. At every turn, 2020 has hit us with unexpected challenges and unprecedented market conditions. The COVID economy has further emphasized the bifurcation of disparate economic realities in America, with millions of Americans relying on CARES Act-enabled forbearance in the face of financial woes,…
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With 2021 on the horizon and a Presidential transition already underway, many in the housing industry are curious about how the new Biden administration will impact the market and regulatory landscape. Matt Tully, our Chief Compliance Officer and Vice President of Agency Affairs, recently sat down with HousingWire to talk through how the Biden administration…
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As 2020 draws to a close and we reflect on this rollercoaster of a year, the persistent and enduring bright spot in a year filled with darkness is our bright, resilient, and compassionate team. Because of our employees, we’re headed in 2021 with high expectations and even higher ambitions, and no one exemplifies the integrity…
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Here are three key trends from our analysis of homeowner forbearance exit trends during the pandemic: Borrowers are exiting forbearance in an orderly fashion. The total number of forbearances peaked in mid-June and consistently declined week-over-week until late November (see Figure 1 below). Figure 1: MBA data from the week of November 22 show a…
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At Sagent, we’re committed to modernizing the mortgage and consumer loan servicing process for America’s top banks and lenders. That’s why we’re so thrilled to announce our new regtech partnership with Bizzy Labs. We have partnered with Bizzy to jointly offer Libretto, an AI-powered compliance engine that empowers servicers to automate the complex and expensive…
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Six months after forbearances skyrocketed in March, millions of homeowners are still struggling. Naturally, COVID-related homeowner strain has drawn comparisons to the 2008 economic crisis, but there are key differences between then and now. Here are three reasons why today’s housing economy may play out more positively than 2008. 1. Risky Behavior (Not a Pandemic)…
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Meet the visionaries leading Sagent’s drive to modernize loan servicing However you look at it, 2020 has been a wild ride. Amidst all the chaos, the Sagent team has found a much-needed silver lining in our ambitious new team of executives. If you’ve seen us in the press lately, it’s likely because you’ve heard the…
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J.D. Power’s 2020 mortgage servicer satisfaction study says just 8% of homeowners think their lender contacts them enough. This is just one reason up to 93% of homeowners work with a different lender for future mortgages — a big problem servicers can turn into opportunities with the right partners like Sagent. We believe that if…
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In recent weeks, we’ve been tracking how many homeowners are extending their mortgage forbearance period from 90 days to the full 180 days provided for by the CARES Act. Today, we’ll address the top three reasons homeowners have been exiting forbearance, then tie it back to extensions. The top three reasons in the chart below…
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