The Engineering Behind Mortgage Servicing’s Next Era: Nidhi Gupta named 2026 Women of Tech Award Winner

In mortgage servicing, innovation gets attention — while reliability earns trust. 

That’s why leaders like Nidhi Gupta are being recognized beyond Sagent. Nidhi has been named a Women of Tech award winner by Mortgage Women Magazine, honoring her role in advancing technology that doesn’t just innovate — it works. 

As the industry modernizes with AI, cloud platforms, and real-time data, one truth remains: new technology only matters if it performs consistently, at scale, and under pressure. That’s the standard Sagent set with Dara, and it’s the standard she pushes forward every day. 

Nidhi leads quality engineering efforts behind Dara, Sagent’s end-to-end platform designed to unify servicing data, workflows, and homeowner experiences across the full mortgage lifecycle. Her work ensures that what’s built doesn’t just launch, it delivers. 

That distinction matters. 

Today’s servicing environment is increasingly complex. Homeowner expectations are rising. Regulatory requirements are constantly evolving. And servicers are expected to move faster without sacrificing compliance or stability. In that context, reliability isn’t just a technical metric; it’s the foundation for progress. 

Throughout her career, she has focused on bolstering platform stability, advancing automation, and ensuring fintech solutions perform in real-world conditions. And during her time at Sagent, she’s applied that same discipline to one of the industry’s most ambitious efforts: building a net-new servicing platform from the ground up. 

Impact is Measurable 

Under Nidhi’s leadership, Sagent expanded platform testing coverage by 90%, dramatically increasing confidence in Dara’s performance. Her team also reduced regression timelines, enabling faster and more frequent releases of new capabilities. And across every deployment, she validates the integrations and data flows that power real homeowner interactions — ensuring the system works as seamlessly as it was designed. 

This is where innovation becomes real. 

Dara’s AI-driven, cloud-native architecture is built to support high-volume servicing, complex compliance frameworks, and omni-channel homeowner engagement. Nidhi’s work ensures those capabilities perform reliably in practice, helping servicers scale operations, adapt to change, and deliver better experiences to homeowners. 

In an industry long challenged by legacy infrastructure, that combination — speed, efficiency, and trust is transformative. 

But perhaps Nidhi’s greatest contribution is making modernization operationally possible. 

Because in mortgage servicing, progress isn’t defined by what you can build. It’s defined by what you can run — every day, for every loan, without fail. 

That’s the work happening behind Dara, and it’s why Nidhi Gupta is being recognized as one of Mortgage Women Magazine’s Women of Tech.