Why Sagent’s CISO Kyle Draisey Says Mortgage Servicing Cybersecurity is “Mission-Critical Infrastructure”
In a world where AI is supercharging cyberattacks and mortgage data is a goldmine, Sagent’s Head of Cybersecurity, Kyle Draisey, is sounding the alarm — and pushing the industry to radically rethink how it protects borrowers and systems alike.
In a recent interview with Scotsman Guide, Kyle dives deep into this topic, and highlights how industry collaboration and evolution with tech is key to staying ahead.
Servicing Technology is Critical Infrastructure & Here’s Why
With more than $2 trillion in mortgage servicing portfolios under Sagent technology, he stresses that a breach here isn’t just a tech problem — it’s an economic risk.
“We’re critical infrastructure. We are the servicing technology backbone of mortgages and large consumer loans,’ explains Draisey – the mortgage industry equivalent of the power lines and substations of the electrical grid, or the runways and radar of U.S. air traffic control.”
AI advances the threat landscape faster than defenses can keep up.
Draisey highlights a big gap: governance and industry preparedness are playing catch-up with threats that are evolving daily. While AI fuels innovation, it also *lowers the bar for bad actors* to launch sophisticated attacks at scale — and many companies simply aren’t ready.
Cybersecurity isn’t a solo sport
One of his most important points? Collaboration. Draisey is calling for an AI-focused information-sharing model — an “AI ISAC” — to bring competitors, cybersecurity teams and intelligence partners together to share threats, defenses and best practices. In his view, this collective intelligence is how the industry will raise its overall resilience.
The Bottom Line
Draisey’s message is urgent but clear — AI won’t wait for better governance, and neither will bad actors. To protect consumers, data, and the financial system as a whole, mortgage cybersecurity has to evolve now — with smarter defenses, shared insight and industry-wide coordination.