From the Source: Mortgage Rates Haven’t Frozen the Spring Housing Market

Neil Pierson wrote in HousingWire this week that the current 6.6-7% range for average mortgage rates aren’t hampering the spring housing season. But going deeper than the headline, he asked Sagent CEO about servicer impacts from rising tax and insurance costs threaten the affordability and sustainability of homeownership. See what Geno had to say below, and check the full article for complete context.


“From the servicer perspective, proactively addressing borrower property tax and insurance increases is a top customer service priority,” Sagent CEO Geno Paluso said.

Sagent helps servicers monitor and address escrow balance changes in real time, enabling servicers to educate borrowers on evolving monthly budgets and offer hardship options, if needed.


Our leadership teams are comprised of visionaries who get the details, so they constantly help Sagent (and our customers) stay ahead of the dizzying pace of change in our industry. To learn more about our CEO Geno Paluso and our other executive leaders, click here. Plus, to stay up-to-date on all our latest news, announcements, releases, and more, be sure to follow us on LinkedIn here.

If you’re looking for servicing technology that helps you build long-term homeowner relationships by meeting them on their terms with education and support — especially when it comes to rising tax and insurance costs — take a look at our end-to-end platform, Dara which includes Core, Default, and Consumer servicing solutions. Or just hit us up below.

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