Sagent’s Kat Keeton Flanagan Honored with 2024 Mortgage Women Magazine’s Mortgage Star Award 

If we had two words to describe Kat Keeton Flanagan, they would be “empathetic” and “relentless”. Kat’s compassionate nature and unwavering focus on unlocking maximum value for customers through Sagent’s suite of real-time enterprise, default, and consumer platforms made her a clear choice for this year’s Mortgage Women Magazine Mortgage Star Award. 

According to the Mortgage Women Magazine, the award honors “the strong & inspiring women within the mortgage sector,” and Kat’s ability to nurture enduring partnerships with Sagent’s servicing customers — some of whom have been customers for over 20 years — inspires us all. 

From in-person events and webinars to one-on-one meetings, Kat ensures the voice of our customers is heard and prioritized when strategic business decisions are being made, better empowering our customers to serve more than 14 million homeowners. 

Kat’s emphasis on transparency and collaboration, coupled with her dynamic interpersonal skills, are integral to forging deep connections with Sagent’s valued customers, fostering a deeper understanding of customer needs to inform the development of Sagent’s products and services.

Kat Drives Sagent Forward 

While at Sagent, Kat has been instrumental in the development of initiatives such as our annual customer summit, IGNITE, our customer spotlight video series, Small Talk Shop, and our weekly customer newsletter, Product WIRE. Through initiatives such as these, Kat brings customers together with team members from across Sagent’s engineering, quality assurance, and customer success teams to ensure cohesive innovation across the organization. 

As Kat herself said, 

Sagent and our products are mission critical for our customers because we have tried-and-true technology that they trust and count on to support THEIR customers. It’s because of that reliability and trust that our customers understand and believe in Sagent’s vision to deliver new, industry-defining products that will help our customers support their customers, drive down their costs, and remain compliant.

The Bottom Line 

Kat’s dedication to our customers ensures that everyone collaborating with her thrives with Sagent products through dynamic events, incremental community building, and internal advocacy. Her approachability and openness to feedback contributes significantly to our collective growth, empowering us to elevate our customers to greater heights of success. 

Congratulations again, Kat! And thank you, Mortgage Women Magazine, for the well-deserved recognition.  

If you want a deeper dive into Kat’s award win, check out Mortgage Women Magazine