Deal positions leading direct lender to ultimately bring all servicing in-house with modern, scalable servicing tech stack
KING OF PRUSSIA, PA. — December 14, 2021 — Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today announced a new ten-year partnership with Land Home Financial Services, Inc. to power its entire servicing consumer and enterprise experience across performing and non-performing loans.
Land Home Financial Services, a California-based independent mortgage bank, sought a modern mortgage servicing software provider to help with the increasing demands of the company’s specialty servicing operations. Land Home specializes in the reperformance of loans held by third parties with an eye on future traditional servicing ventures.
Land Home quickly identified Sagent as the ideal partner to power scale servicing operations using Sagent’s consumer-first, enterprise-grade servicing platforms including LoanServ (system of record), Tempo (loss mitigation and default management), and CARE (consumer experience). This technology trio empowers Land Home to offer a bank-on-your-phone experience to consumers so they can manage their entire homeownership lifecycle anytime, from any device.
“Land Home was built around a relationship-centric, community lending approach that holds the value of the lender-borrower relationship above all else,” said Chris Wittrig, Senior Vice President, CIO at Land Home.
“In Sagent, we found a partner who will put us on the leading edge of servicing capabilities on Day 1 and shares our commitment to continually modernizing over the long-term. This will give Land Home true competitive advantage via our shared vision of real-time, consumer-focused servicing that meets the needs of both our borrowers and our servicing clients by enhancing the human relationship throughout the entire loan lifecycle.”
Since 1988, the Concord, CA-based direct lender has prioritized the lender-borrower relationship in their approach to single-family home finance, with an emphasis on education and transparency to develop trust and build long-term relationships with clients, employees, and communities.
“Land Home combines deep lending expertise with an unmatched dedication to providing compassionate customer care across full market cycles,” said Dan Sogorka, Sagent CEO and President. “This means providing both digital simplicity and smart human advice seamlessly during both thriving and challenging times for customers. Sagent is grateful to go deeper into powering this lifetime customer experience and making Land Home a hero to its customers.”
Land Home is a leading direct lender licensed in all 50 states and the District of Columbia with retail branches located across the country.
As the housing industry’s modernized, consumer-first loan servicing system of record, Sagent powers America’s top bank and nonbank lenders to engage, care for, and retain millions of consumer borrowers with more than $1 trillion in outstanding loan balances.
Sagent modernizes the lending and homeownership experience for loan servicers and consumers. Servicers use our flexible, scalable, and configurable solutions to engage borrowers and earn customer loyalty, lower servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles. Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. Visit www.sagent.com to learn more.
About Land Home
Land Home Financial Services, Inc. (also known as “Land Home” or Land Home Financial”) is a leading direct lender licensed in all 50 states, and the District of Columbia with retail branches located across the country. Our knowledgeable professionals are committed to building trust and strong relationships with our customers and partners. Since 1988, we have provided excellent service to the communities we serve.