Move accelerates Sagent’s modernization of loan servicing in 2021
KING OF PRUSSIA, Pa. – January 5, 2021 – Sagent, a fintech company modernizing mortgage and consumer loan servicing for America’s top banks and lenders, today appointed industry stalwarts Marianne Sullivan and Jeffrey Taylor to its Board of Directors. The move is the latest in a series of additions to Sagent’s innovation, technology, and customer success teams that began with the appointment of Dan Sogorka as CEO and president in March 2020.
As the housing industry’s most modern, consumer-first loan servicing system of record, Sagent powers America’s top bank and nonbank lenders to engage, care for, and retain 12 million borrowers and growing. Sullivan’s and Taylor’s combined three decades of relationships and experience immediately accelerate Sagent’s disruption of housing fintech.
“Marianne and Jeff know how to serve banks and lenders at scale with nimble, configurable technology,” said Sogorka.
“They’ll help Sagent speed up innovation on our three core servicing, default, and consumer-engagement platforms, and deepen our relationships with customers, regulators, and investors.”
Sullivan has built scale technology and led transformation throughout the mortgage ecosystem. As a senior executive at Fannie Mae, she ran industry-wide initiatives that ushered in the digital mortgage origination era. With Sagent, she’ll expand that consumer sensibility to servicing.
“Sagent has both the scale SaaS platforms and consumer-first approach required to keep servicers modern, compliant, and profitable,” Sullivan said.
As 2021 begins, Sagent will power customer retention for servicers at the last, most critical interval of this refi boom, which protects loan portfolios just as MSR values start rising with an improving economy.
Taylor, co-founder of America’s largest residential mortgage managed services firm Mphasis Digital Risk, brings strong bank, lender, GSE, and regulator partnerships to help Sagent drive this vision.
“If mortgage originators are the finders of customers, servicers must be the keepers of those customers,” Taylor said. “Sagent enables this through full homeowner, market, and policymaking cycles.”
Sagent modernizes the lending and homeownership experience for loan servicers and consumers. Servicers use our flexible, scalable, and configurable solutions to engage borrowers and earn customer loyalty, lower servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles. Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. Visit www.sagent.com to learn more.