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Freedom Mortgage Selects LoanServ Account Connect from Sagent Lending Technologies for Borrower Self-Service
King of Prussia, Pa. February 25, 2019 – Freedom Mortgage has announced its decision to implement LoanServ Account Connect from Sagent Lending Technologies as its borrower self-service portal. With this new solution, Freedom Mortgage will further empower its mortgage and credit line borrowers with always available, real-time access to their loan information through any device.
Borrowers are now in control of their finances and LoanServ Account Connect helps them do just that with the ability to view and pay their billing statements, manage loan details, and even view payoff estimates. Context-sensitive guides boost borrower confidence in submitting requests through LoanServ Account Connect related to property damage, dropping mortgage insurance coverage, and loss mitigation.
Borrowers become more self-sufficient, increasing their satisfaction while lenders incur fewer inbound calls leading to greater cost savings. LoanServ Account Connect is a fully white-labeled solution designed to strengthen a lender’s existing brand, something that attracted Freedom Mortgage to the solution.
“Freedom Mortgage is focused on supporting borrowers in ways that make their lives easier,” says Stanley C. Middleman, Freedom Mortgage’s CEO, “LoanServ Account Connect, not only helps us accomplish this, the solution makes it easy for us to reach out to our borrowers digitally while at the same time complementing our continued focus, that of servicing loans.”
“Helping clients deliver best in class experience to their borrowers is the ultimate goal of Sagent and of LoanServ Account Connect,” says Bret Leech, Sagent CEO, “Freedom Mortgage is known for enhancing the borrower experience and this solution is another powerful tool as they continue to enhance that experience.”
About Sagent Lending Technologies
Sagent Lending Technologies improves the lending experience for everyone. The company’s suite of comprehensive origination, servicing, and processing offerings come together to deliver flexible, scalable, and configurable solutions that deliver on the brand commitments of our clients. With solutions from Sagent, lenders and servicers can delight borrowers, increase efficiency, and improve agility in a demanding compliance environment. Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading lending expertise with Warburg Pincus’ skill in growing technology companies. Visit www.sagentlending.com to learn more.
About Freedom Mortgage
Freedom Mortgage is a non-bank, full-service mortgage company that provides mortgage loan servicing and originations through retail, wholesale, and correspondent channels. Freedom Mortgage is renowned for providing world-class service to its clients, borrowers and partners. The company was founded in 1990 and is headquartered in Mount Laurel, New Jersey. For more information, please visit www.FreedomMortgage.com.
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